Contact CCS Checker AU

Independent Child Care Subsidy calculator for Australian families — updated March 2026

About This Tool

CCS Checker AU is an independent, family-run estimation tool for Australian families navigating the Child Care Subsidy (CCS) system. We are not part of the Australian Government, Services Australia, or Centrelink — we are a private service that builds calculators and guides to help families understand what their subsidy entitlements might look like before and after tax time.

The tool covers CCS estimates, Family Tax Benefit (FTB) estimates, Paid Parental Leave (PPL) planning, EV novated lease impact on CCS, and a library of over 40 plain-English guides on subsidy rules.

Before You Email Us

Many questions are answered immediately in our self-service resources. These are faster than waiting for an email reply:

Frequently Asked Questions — activity test, balancing, income estimates, second-child rates
CCS balancing explained — why debts arise and when to expect your assessment
When to update your CCS details — income changes, new jobs, parental leave
How income estimates affect CCS — what to set and when to update
CCS withholding explained — why Centrelink holds back part of your subsidy
ACCS explained — Grandparent, Child Wellbeing, Hardship, and Transition to Work
All guides — full library of CCS, FTB, and parental leave guides

For questions about your official CCS rate, Centrelink assessments, or payment history, please contact Services Australia directly — they have access to your account and can give definitive answers.

What We Can and Cannot Help With

✓ We can help with

Questions about how the calculator works, technical issues with the site, premium feature access, refund requests, and feedback on our estimates or guides.

✗ We cannot help with

Your official CCS entitlement, Centrelink account queries, actual payment amounts, debt recovery, myGov issues, or appeals of Services Australia decisions.

Common Enquiries

Technical The calculator isn't loading or is showing an error

Please include your browser name and version, device type (phone/tablet/desktop), and a description of what you see. A screenshot is very helpful.

Account I paid for premium but can't access the features

Include the email address you used at checkout and the approximate date and time of payment. We can usually resolve access issues within a few hours.

Refunds I'd like a refund

Please include your payment confirmation email or transaction ID. See our Refund Policy for full details. Most refund requests are processed within 3–5 business days.

Estimates The calculator's estimate looks different from what Centrelink told me

CCS Checker AU produces range-based estimates using the published 2025–26 rules. Differences can arise from income rounding, withholding rates, bonus-hour allocation, or information Centrelink holds that the calculator doesn't. Our methodology guide explains exactly how we calculate.

Content There's an error or outdated information in a guide

We appreciate corrections. Please quote the guide URL and the specific section that needs updating. We review guide accuracy after each Budget and policy update.

Feedback I have a suggestion for a new feature or calculator

We welcome feature requests. Tell us what you were trying to work out and why existing tools didn't cover it — that context helps us prioritise.

Official CCS Resources

For authoritative information about your entitlements, use these official government sources:

Services Australia — Child Care Subsidy — official rates, eligibility, and how to apply
Services Australia — Family Tax Benefit
Services Australia — Paid Parental Leave
myGov — manage your Centrelink account and income estimates

Disclaimer: CCS Checker AU is an independent estimation tool. We are not affiliated with, endorsed by, or connected to Services Australia, Centrelink, the Department of Education, or the Australian Government. All estimates are indicative only and should not be relied upon as financial or legal advice.